Springs matched to your door
Weight, height, drum size and track radius decide which spring belongs on the door. Two coils that look identical on a shelf can be rated very differently.
A broken spring is the usual reason a door that worked yesterday cannot be lifted today. Leave it where it is. Round Rock Garage Door Experts checks the springs, cables, drums and bearings together and fits the replacement that matches your door.
Spring life is counted in cycles, not years. A household that runs the door eight or ten times a day gets through a standard-rated spring far quicker than the number on the box suggests, and doors hung across a whole phase of a subdivision in the same year tend to fail within a season or two of each other.
The other thing worth knowing is that the spring carries almost all of the door’s weight. The opener only nudges a balanced door along. Once the spring is gone, nothing else in the system is designed to hold that load, which is why the advice is always to stop using the door.

Not every visit needs every item below. The diagnosed repair and any optional work are quoted separately so you can see which is which.
Weight, height, drum size and track radius decide which spring belongs on the door. Two coils that look identical on a shelf can be rated very differently.
A spring rarely fails on its own. Frayed cable, a scored drum or a dry center bearing will shorten the life of a new spring if they are left in place.
With the opener disconnected, a balanced door holds its position halfway up. That test, along with the opener’s force and reversal settings, is what shows the repair is actually finished.
Most spring calls finish the same way: the failed spring and anything worn beside it are replaced, and where the door itself is sound that is the whole job. Where the sections are splitting or the track was bent in an earlier off-track event, you should hear about it before approving the work rather than after.
If the door has already been through several repairs, the repair versus replacement comparison sets out what usually tips the decision. A failing spring often shows up alongside cable and roller wear, and an opener that has been fighting an unbalanced door for months may need opener repair of its own.
Spring work is arranged across Round Rock and the towns around it, including Hutto and Georgetown. The full list is on the service areas page.
The door and the system on it. A single spring on a light one-car door, a matched pair on a wide two-car door and a high-cycle upgrade are different parts with different labor. Round Rock Garage Door Experts confirms the specification at the property and quotes before fitting anything.
On a two-spring door it is usually the sensible call, because both coils have cycled the same number of times and the second is rarely far behind. Round Rock Garage Door Experts will describe the condition of the other spring and leave the decision with you.
No. Keep it closed and keep people and vehicles out from underneath. With the spring gone, the door’s full weight sits on the cables, and pulling the red release cord while the door is raised can bring it down. See how a visit is arranged.
Builders fit the same hardware across an entire phase, so doors installed together reach their cycle limit together. It is a common pattern in the newer subdivisions around Round Rock and Pflugerville.
Tell us what the door was doing when it stopped, and where in Round Rock it is, so the right visit can be planned.